Doubletree By Hilton Cheltenham-Cotswolds, Cheltenham
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Key details
About the Hotel
Cirencester Road,
Cheltenham,
United Kingdom,
GL53 8EA,
Gloucestershire
“The hotel is set in beautiful gardens by a tranquil small lake, making it a perfect spot for relaxation.”view full review
Doubletree By Hilton Cheltenham-Cotswolds is a 4-star Georgian manor house perched on the edge of Lilley Brook Golf Course, offering complimentary WiFi and free parking.
Comfortable Room Amenities
Every room at Doubletree by Hilton has an en-suite bathroom with complimentary toiletries provided. All guestrooms boast comforts such as 24-hour room service, laptop-compatible safes, and upgraded facilities including bathrobes and slippers in select accommodations.
Lakeside Dining Options
The Lakeside Restaurant offers cooked and Continental breakfast, and an a la carte dinner menu overlooking the garden and lake. Lilley Brook Bar & Lounge serves specialty teas and coffees, afternoon tea, lunch, bar snacks and light evening meals with optional terrace seating.
Spa Treatment Services
A team of skilled therapists and masseuses offer a wide range of services including facials, massages, and waxes. Guests enjoy specialized treatments such as Pro-Collagen Age Defy facial, BIOTEC Skin Resurfacer, and Intensely Cleaning Salt Scrub using Elemis products.
Scenic Garden Setting
DoubleTree by Hilton Cheltenham is set among beautiful gardens with features such as a woodland walk and brook with tiny waterfalls. Trains run from Bristol to Cheltenham station, which is 5 km from the hotel, while Gloucestershire is 15 km away.
Meeting Venue Options
The hotel features 13 naturally-lit event spaces and an on-site planning team for meetings and celebrations. Naunton Downs Golf Club and Cirencester Golf Club are worth visiting if activities are on the agenda.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Relaxing Spa Day
“The spa facilities were extensive and well-maintained, allowing for a truly rejuvenating experience, especially the aqua aerobics class which was a lot of fun!” view full review
Accessibility and Comfort
“The accessible facilities provided a smooth experience, ensuring that everyone could enjoy their time comfortably.” view full review
Thoughtful Touches
“Handwritten notes from the team added a personal touch that truly enhanced our stay, making us feel special and valued.” view full review
Active Leisure Options
“The swimming pool was perfect for relaxation, and the pool aerobics sessions offered a fun way to stay active while enjoying the facilities.” view full review
General
No smoking on site
Free Wi-Fi
On-site car park
Handicap parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Cycling
Golf course
Yoga class
Sports trainer
Services
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Packed lunches
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Board games
Children's menu
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Indoor swimming pool
Sun terrace
Garden area
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Room features
Free Wi-Fi in rooms
Heating
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Bathtub
Free toiletries
Media
AM/FM alarm clock
Room decor
Curtains
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Location
Cirencester Road,
Cheltenham,
United Kingdom,
GL53 8EA,
Gloucestershire
Map view
Cirencester Road,
Cheltenham,
United Kingdom,
GL53 8EA,
Gloucestershire
City landmarks
Landmark
Leckhampton Hill
2.2
km
Park
Pittville Park
4.2
km
Landmark
Montpellier District
3.1
km
Landmark
Sandford Parks Lido
2.4
km
Gallery
The Wilson
3.5
km
Park
Montpellier Gardens
3.0
km
Landmark
Saint Mary's Church
900 m
Landmark
stocks
890 m
Church
Charlton Kings Baptist
900 m
Church
St Mary's
910 m
Landmark
War memorial
950 m
Landmark
Devil's Chimney
2.2
km
Landmark
Sacred Hearts
1.2
km
Landmark
Church of the Holy Apostles
1.8
km
Church
Leckhampton Baptist Church
1.5
km
Landmark
Cheltenham panorama view
3.0
km
Fountain
The Neptune Fountain
3.2
km
Church
Holy Apostles Church
1.8
km
Landmark
Naunton Park Primary School
2.7
km
Church
Emmanuel Church
2.2
km
Landmark
St Peter's Church
2.2
km
Landmark
The Minotaur and the Hare
3.3
km
Landmark
Glenfall Fellowship
1.9
km
Park
Imperial Gardens
3.1
km
Landmark
Naunton Lane Evangelical Presbyterian Church
2.0
km
Church
The Church of Jesus Christ of latter-day Saints
2.0
km
Landmark
Walks With Hawks
5.4
km
Landmark
Leckhampton Hill & Charlton Kings Common
3.2
km
Landmark
Sibling Distillery
3.6
km
Nearby
Golf Course
Lilley Brook Golf Club
410 m
Restaurants
Lakeside Restaurant
50 m
Cirencester Road DoubleTree by Hilton Cheltenham
Reviews and Ratings
Feedback from previous guests about their experience.
70%
were satisfied with the hotel and would gladly return
7.0/10
Very good
Rooms
6.8
Location
8.4
Service
6.0
Dining
7.0
Guest reviews
7.0/10
based on 5 reviews
7.6
7.6/10 based on 3054 reviews
Emily
United Kingdom,
JanuaryÂ
2025
8.4/10
We had a lovely experience at the Doubletree Cheltenham, with a well-appointed room and friendly staff who went above and beyond to make our stay enjoyable. The breakfast was delightful, offering a wide variety of options that filled us up nicely. However, we did face a few hiccups during the check-in process, which left us feeling a bit frustrated. Overall, it's a place we would definitely consider returning to for another relaxing getaway.
Rooms
9.0
Our room was spacious, comfortable, and recently refurbished with a lovely garden view. The bed was plush, which made for a restful night.
Service
7.0
The service we received was largely exceptional, with friendly staff who were attentive to our needs, although we did experience a delay at check-in.
Location
9.0
The hotel is set in beautiful gardens and close to lovely areas to explore, making it a pleasant spot to stay while visiting Cheltenham.
Dining
9.0
Breakfast was served in a bright, airy room with a fantastic variety of options, ensuring we left the table feeling satisfied and ready for the day.
Facilities
8.0
Although we didn't get a chance to use the pool, it looked inviting and well-maintained, suggesting a great atmosphere for relaxation.
Hudson
United Kingdom,
DecemberÂ
2024
6.8/10
I had a mixed experience at this hotel. The room was clean and spacious, but the lack of air conditioning made it uncomfortably hot. The check-in process could have been smoother, as there were long queues, though the staff remained friendly. I appreciated the breakfast variety but found the dining area a bit cramped during peak times. Overall, the hotel had potential but needs improvements in comfort and service delivery.
Rooms
7.0
The room was clean, spacious, and had a large window. However, it was also quite hot due to no air conditioning.
Service
6.0
Staff were friendly but the service was inconsistent, particularly during busy times with long waits.
Location
8.0
The hotel is set in a pleasant area, surrounded by nice gardens and close to local attractions.
Dining
Facilities
6.0
Facilities could use improvement, especially the congested areas during meal times.
John
United Kingdom,
NovemberÂ
2024
6.6/10
My experience at the hotel was quite mixed. While I appreciated the comfortable room and the clean facilities, the service left much to be desired. I encountered some frustrating issues with staff communication that impacted my stay. However, the dining options were enjoyable and added a nice touch to my overall experience.
Rooms
7.0
The room I stayed in was clean and comfortable, though I did notice some issues with amenities that were supposed to be included.
Service
5.0
The service was inconsistent; there were moments of rudeness from some staff that made me feel uncomfortable.
Location
8.0
The hotel is situated in a pleasant area, which I really enjoyed, as it made for a nice atmosphere to unwind.
Dining
7.0
Dining at the hotel was a pleasant experience overall, with decent options available, though the breakfast could have been better timed.
Facilities
6.0
The facilities were generally good, though the gym was closed for maintenance during my stay, which was disappointing.
Stephen
United Kingdom,
OctoberÂ
2024
6.2/10
My stay was quite mixed; while I enjoyed the New Year's Eve gala and the overall dining experience, the room left a lot to be desired. The cleanliness was questionable, and check-in felt disorganized, which dampened my impression. Ultimately, this hotel has potential but needs significant improvements to be considered a worthwhile choice.
Rooms
5.0
The queen room was disappointing with a cramped bathroom and outdated decor. The size was so inadequate that it impacted my comfort. I couldn't believe how small the shower was, with clear damp issues indicating neglect.
Service
5.0
The service at check-in was slow and disorganized, which was frustrating. However, the staff during the dining experience were attentive, providing a relatively positive interaction that brightened my stay.
Location
8.0
The hotel is set in nice gardens by a small lake, which adds to a pleasant ambiance. It's conveniently located, allowing easy access to local attractions.
Dining
7.0
The New Year's Eve gala dinner was delightful, with great food and entertainment. Breakfast options were also adequate, though not extraordinary.
Facilities
5.0
While the grounds are appealing, the lack of elevators was a challenge, and using the stairs for luggage was inconvenient.
Charlie
United Kingdom,
SeptemberÂ
2024
7.4/10
My stay at this hotel was mostly enjoyable, with clean and spacious rooms that had beautiful views over the grounds. The staff provided great service, but there were some hiccups with the dining and organization during my visit. Overall, I appreciated the amenities and location, which made it a convenient choice, despite the few issues with food quality and temperature in the rooms.
Rooms
8.0
The rooms were very clean and comfortable, and we had a lovely view of the grounds from our room. However, they were quite warm, and there was no air conditioning to help cool them down.
Service
7.0
The staff was attentive and friendly, but there seemed to be some miscommunication regarding drink orders and reservations, which detracted from the experience a bit.
Location
9.0
Situated in a charming area with nice gardens and a small lake, the location was great for taking walks and exploring nearby sites.
Dining
5.0
While the breakfast was lovely, there were significant issues with the dinner quality and the organization of reservations which impacted our experience.
Facilities
8.0
The hotel had nice leisure amenities like a pool and well-maintained gardens that added to the relaxing atmosphere.
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